Excellence. Impact. Growth.
Short, practical programmes for hotels, lodges, camps and tour operators, scoped to your real service problem and judged on what changes afterwards. Based in Arusha, working across Tanzania.
Precision Training Solutions (PTS) is a Tanzanian training and consultancy firm. Service standards, communication and supervision separate a good property from a great one, yet they are the hardest skills to build on the job. PTS closes that gap.
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Guest service, front office, food and beverage, housekeeping, guiding, health and safety.
Service standards and SOPs, needs assessments, mystery guest audits, curriculum design.
Communication, customer care, supervision, and English, French, German, Spanish and Italian for hospitality.
Career coaching, CV and interview clinics, workplace readiness bootcamps.
Most of the time goes on role-play, real guest scenarios and coaching, so every session ends with something staff can do differently.
Our trainers combine tourism and hospitality teaching with hands-on experience in hotels, lodges and tour operations.
We diagnose the service problem first, then adapt content, cases and language to your property and your guests.
Pre- and post-assessment, action plans, a written report to management and a follow-up visit help new habits stick.
We design and deliver in-house programmes for hotels, safari lodges, tented camps and tour companies, scheduled around your operations and delivered on site wherever possible.
Our consultancy covers service standards and SOPs, training needs assessments, mystery guest audits and curriculum design, with a clear proposal and price in TZS before any work begins.
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The first consultation is free and carries no obligation.
